Redeeming a Flametree giftcard

Option ONE: Choosing a pass and using your gift code

A person who’s received a gift can use the amount of the gift to buy a Flametree package or yoga pass.

First, select a pass that you want from either the list of yoga passes, or the Flametree online shop.

Then, use “Add to Cart”, and checkout in the normal way.

At checkout, on the right of the screen, you’ll see a box to add the gift card coupon that’s available at the bottom of the email above.

When you then press “Apply Coupon”, the amount of the gift is credited towards whatever is being bought.

Below, the picture of a shopping cart below shows the gift card coupon box, and how the amount of the gift it credited towards the purchase.

Picture of shopping cart with box for entering gift coupon code.

Option TWO: Adding a gift to “Your Account” page

At Flametree, online accounts are created for students, or prospective students who’ve received a gift.

This account page is shown in the links at the footer of the Flametree site.

It gives you another way that you can use any gift received.

This process starts when you receive the email notification of the gift, and you press the button saying, “Add to Account”.

Then, that amount will be shown on Your Account page.

On Your Account page, at the bottom left, you can also click on the heading for “Gift Cards”.

An example, of a $22 credit from a gift, is shown in the image below.

As you can see, there is also a box that allows you to add to your account, any gift card that has not been otherwise used.

For example, this is one way, and one place, you can enter the code from the above email advising you that you have received a gift.

Picture of a Flametree account with a gift credited to it

Using money in your Flametree account

When you buy a pass or package, if your Flametree account has money in it, such as via a gift being given to you, then you can just credit some or all of the money towards whatever pass or package that you buy.

In the picture below, a single beginner pass is being bought.

On the right hand side, you get the option to tick the box, shown below in blue, to authorise the use of the money you have in your account.

Alternatively, in the box on the bottom right, you could also directly enter a gift code that you have received. (That was the process demonstrated earlier in this discussion).

Picture of buying a pass with any money in your Flametree account

Gift card questions

How do I use a Flametree gift card?

Choose a pass or course in the shop and click Add to Cart. At checkout, type the gift code from your email into the coupon box and press Apply Coupon. The amount of the gift is taken off what you are buying.

Where do I find my gift code?

The gift code is at the bottom of the gift card email. The email also shows the amount of the gift and any message from the sender.

Can I add the gift card to my account?

Yes. Press the Add to Account button in the gift email, or enter the code in the Gift Cards box on Your Account page. The money then shows in your account.

Can I use only some of the gift card?

Yes. When you buy a pass, you can use some or all of the money in your Flametree account towards it, by ticking the box at checkout.

Can I use a gift card for online classes?

Yes. A gift card pays for any Flametree pass, including live online classes on Zoom and classes in the studio.

Where can I use a gift card in Darwin?

At Flametree’s Woolner and Coolalinga studios in Darwin. The gift pays for your pass, and the beginner timetable shows when classes run.

What if the gift card email does not arrive?

The email is sent on the date the sender chose. If it has not arrived after that date, check your junk folder, then contact us or use the CHAT button on the site.

Questions?

If you have any questions, or difficulties, please contact us, or use the CHAT button on the Flametree site.